Call4ALL Pro Bono Project Training

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Monday, May 13, 2013

6:00 PM

8:00 PM

Classroom 5042

Pro Bono Opportunity – Legal Aid of North Carolina Call-4-ALL Helpline Pro Bono Project

Time commitment:1 hour per week (can be done remotely)
Training: May 13, 6-8, School of Law, Room 5042

Skills to be learned from this project: Client Interviewing, Summarizing Legally Significant Facts

This project will involve interviewing applicants who are requesting Legal Aid services, over the phone. Students will interview applicants for financial eligibility and summarize applicant’s legal situation.

Legal Aid of North Carolina has a program in which local attorneys volunteer to take calls from clients seeking legal advice. These cases must be screened beforehand, but this part of the process has been understaffed. There has been a lag in getting clients connected to attorneys. This bottle neck is preventing clients from being served; volunteer attorneys are under-utilized. The goal of this project is to help alleviate this problem by having volunteer law students perform these interviews.

The Call-4-All Helpline is a great opportunity to gain interviewing experience while providing a much needed service. This is an ongoing project that requires a commitment of 1 hour per week. Student volunteers will perform telephone interviews to complete online financial eligibility forms and to obtain brief facts about legal problems. Students may conduct these telephone interviews in any location so long as the call will be confidential.
Students will be assigned LANC applicants to contact each week. Students will be assigned callers on either Wednesday or Friday and will have 2 days to complete the screenings.

If you are interested in participating, please contact Dean Novinsky at snovinsk@email.unc.edu by Monday, May 6.


UNC School of Law | Van Hecke-Wettach Hall | 160 Ridge Road, CB #3380 | Chapel Hill, NC 27599-3380 | 919.962.5106


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